RAIN, RAIN... GO AWAY!
Yea, it happens.
And it's a bummer!
But...not to worry... while there are no ticket refunds at TIP, we’ll let you come back!
So... anytime a show gets rained-out we will re-validate all tickets scanned on that rained-out night.
If you purchased your ticket at the box office and did not provide your email or phone number, there isn't a way for us to look up your ticket. You will need to keep your soggy ticket. It will be revalidated automatically, but we cannot reprint it if you lose it.
If you purchased your ticket online or at the box office and DID provide your email or phone number, you can look up your ticket inside Ticket Central and reprint it!
Of course, we hope you'll use it to see the same production, but we understand that schedules change. You can use your re-validated ticket for entrance into any performance of any show in our current OUTDOOR season. Outdoor tickets cannot be used for INDOOR performances!
Please remember - no ticket refunds will be issued.
If you purchased a RESERVED CHAIR...
You will receive an email message from the box office with instructions on how to choose a NEW reserved chair for the same production or any other production you would like to see in our OUTDOOR season. Once you choose an alternate night and reserved chair, you will be able to reprint your tickets from Ticket Central.
If you purchased RESERVED PARKING...
Sorry, but due to the limited number of spaces, reserved parking is not eligible for rain out passes.
Please note that the rain-out policy does not apply to Movie Nights.
If you have questions or comments, please contact a member of our Theatre Staff.